Terms and Conditions

Welcome to Wood Woman’s website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Wood Woman’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Wood Woman'’ or ‘us’ or ‘we’ refers to the owner of the website: Wood Woman. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Fair terms

We value your business, so we’ve tried hard to make our terms as fair and balanced as possible. These terms apply on any orders and although they cannot be changed on an individual purchase, we welcome your input. Feel free to contact us.

Transactions concluded through our site

Order process

Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we actually dispatch the goods or provide the services to you. At any point up until then, we may decline to supply the goods or services to you without giving any reason. At the moment that the goods are dispatched or services are provided, a contract will be made between you and us, and you will be charged for the goods/services in accordance with the procedure detailed below.

In order to enter into a contract to buy goods (including gift vouchers and workshops) from us, you will need to take the following steps:

1. you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout;
2. if you have a promotional code or voucher code please enter in the box provided.
3. you will be transferred to a secure payment page where you can choose two options to process your payments (Square: a secure debit or credit card portal, or PayPal);
4. we will then send you an initial acknowledgement of your payment and
5. once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.

We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.

Before you place your order, you will have the opportunity of identifying whether you have made any input errors by being given a final summary of your order. You will then be given the opportunity to remove any wrong items from your cart.  The only language in which we provide these terms of sale is English.

The products and services

Gift vouchers: Vouchers for workshops with us can be purchased online, are easy to redeem and are valid for 1 year after purchase. We will email your voucher and code when we have processed your order. Refunds are possible up to 21 days from date of purchase, which would be issued to the purchaser only. Vouchers cannot be redeemed for cash.

Workshops or Courses:

To transfer or cancel your booking: If you change your mind about a course booking, you can cancel for a full refund any time up until a week before the class. If it is between a week and 48 hours to the class, you will get a 50% discount. If it is less than 48 hours until the class, no refund will be offered. At any time, you can transfer your booking to a friend, and inform us of the change by email.

Refunds will be made using the same method of payment as used for the initial transaction less the fee mentioned above.

Missing sessions: Because our workshops are short and  content rich, missing one or two sessions of a six week course may mean you cannot finish your project. Please bear this in mind when you book. Missing one early class of a twelve week course will have less impact and the project normally gets finished.

Please note that we don’t roll over missed sessions to the next workshop cycle. Subject to availability, you can join a class on the following teaching period with a per evening/day fee.

Cancellation of courses by us: Occasionally, we have to cancel or postpone a workshop. If your course is cancelled, you can transfer to another workshop of the same price, with no transfer fee or you can receive a full refund.

Wood Woman reserves the right to cancel any course at short notice, in this event you will be notified as soon as possible. However, we cannot accept responsibility for any travel or other costs. Please fill in a contact number when you book which will only be used if we need to get in touch at short notice.

Workshop rules: We take safety of our customers very seriously and it is therefore paramount that you and any children that are attending our workshops follow the workshop rules that are given to you on the day and any joining instructions at all times.

In particular is your responsibility to wear personal protection when offered. It is also your responsibility to follow the most important workshop rule, ‘Keep the whole of yourself behind the sharp object at all times.’

We reserve the right to exclude any participants who do not follow the rules and will not be liable for any refunds in this instance.

Prices and payment

Prices for our goods and workshops are quoted on our website.  The website contains a large number of goods and services and it is always possible that some of the prices on the website may be incorrect.  We will verify prices as part of our sale procedures so that a product’s correct price will be stated when we confirm your order.

In addition to the price of the products, you may have to pay a delivery charge, which will be as stated when you order the product.

Payment must be made on submission of your order.  We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

The prices on the website include all value added taxes (where applicable).

Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.

Sales prices are not transferable between courses.

“Cooling off” period

If you enter into this agreement over the telephone or online, then in accordance with the Distance Selling Regulations you have the right to change your mind and cancel the agreement (known as your “Cooling-Off Rights”). In order to do so, you must notify us in writing within 7 days of:

receiving the order confirmation  in the case of workshop bookings; or

within 7 working days of receipt of goods (whichever occurs first) and we will refund your fees within 30 days. If applicable, you must also return all course materials immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the course materials while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation If you wish to start a course immediately, you agree to waive your Cooling-Off Rights.

If you cancel a contract on this basis, you will be refunded in full or transferred to a new date if you choose (including the cost of sending the products to you).  However, you will be responsible for paying the cost of returning the products to us.

If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so.  Similarly, if you return the products at our expense, we may pass that expense on to you.

Refunds

If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.

Statutory rights

Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).

Limitations and exclusions of liability

We shall exercise reasonable skill, care and diligence in the discharge of our obligations under this agreement, but our liability for omissions and errors in products and workshops arising from the default of any of our trainers shall be limited to a maximum aggregate liability equal to the workshop fee payable by you.

Nothing in this agreement shall exclude or in any way limit the our liability to you for fraud, death or personal injury caused by our negligence or any liability which may not be excluded or limited as a matter of law.

We give no guarantee that by attending and/or completing the workshops that you will experience success in any business or activity that you may carry on following the workshop. The skills taught in each workshop are specifically for those jobs/crafts referred to in the workshop joining instructions and no other unless you are advised otherwise.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage, including but not limited to loss of income or revenue, loss of business, loss of profits, contracts or potential contracts or loss of anticipated savings.

We are not liable for additional costs due to changes in courses, content, venues or trainers. Every effort will be made to provide reasonable notice where possible.

We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control.

General terms

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use.

Contracts under these terms of sale may only be varied by a document signed by both you and us.  We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.

If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.

No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.

We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.

Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.

These terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.

Other terms and conditions

The material displayed free of charge on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it,

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

For information on our Cookies Policy click here

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site including any non-contractual obligations. These terms of use including any non-contractual obligations are governed by English law.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

About us

Our full name is Wood Woman

Our email address is woodwomanuk@gmail.com

Your concerns

If you have any concerns about material which appears on our site, please contact: woodwomanuk@gmail.com

Thank you for visiting our site.

Last updated on 20th January 2025.